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What helps me help you

  1. Say what you're trying to do.

    Not only what you think you need. The goal tells me more than the request.

  2. Say what's in the way.

    The part that isn't working is usually where I'm most useful.

  3. Say when it matters.

    If there's a deadline or a decision date, put it in the first line.

Where and when

October City, Egypt. Cairo time. Working with teams from the US to the Gulf.

I read every message myself.